Refund policy

2. Refund eligibility
Refunds are considered only in cases where a customer is genuinely unsatisfied with the product received for example, the item is defective, damaged, or significantly not as described. To request a refund, email us atveinlysupport@gmail.com within 30 days of delivery with your order number and details of the issue.

3. Buyer's remorse is not eligible
Refunds will not be issued for reasons such as changing your mind, ordering the wrong item by mistake, or general dissatisfaction unrelated to the product's condition or quality.

4. Special cases
Requests outside the above may be considered on a case-by-case basis at our sole discretion. Submitting a request does not guarantee a refund will be granted.

5. Digital products
All digital products are non-refundable and non-returnable once purchased, regardless of circumstances, due to their nature as instantly deliverable and non-recoverable goods.

6. How to request a refund
Email veinlysupport@gmail.com with your order number and a description of the issue. We'll review your request and respond within [5 business days].

7. Approved refunds
If a refund is approved, it will be issued to your original payment method within 5–10 business days. Your bank or card provider may take additional time to process it on their end.

8. Contact us
Questions about this policy? Reach out to us at veinlysupport@gmail.com